Company Information & Policies

HeadsetKing.com is a division of BAR TECH Telecom Inc. BAR TECH was founded in 1993 by Bobbi Atkins and Rich Fabbri, to provide voice and data solutions using Nortel based platforms.

HeadsetKing.com provides a wide array of headsets and wireless products for every application, including the latest in bluetooth technology for headsets, gaming and more. HeadsetKing.com is committed to the future of wireless technolgy, bringing the latest in headsets, wireless and bluetooth products to our customers.

Company Address

17165 Von Karman Ste.107

Irvine, Ca. 92614

Business Hours:

Monday-Friday 7:00am to 4:00pm pst.

Telephone:

Toll Free: 877 433-7387

Fax:        949 263-1994

Website: www.headsetking.com

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General Returns Policy 

You may return new, unopened items sold and fulfilled by HeadsetKing.com within 30 days of delivery for a full refund. Items must be returned in their original product packaging along with a Return Authorization number issued by HeadsetKing, your return cannot be processed without a R.A. number. We will pay the return shipping costs if the return is a result of our error. Contact us via phone or email us returns@headsetking.com to request a Return Authorization number prior to shipping your product to our Returns center.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We'll notify you via e-mail of your refund once we've received and processed the returned item.

Refunds will not be issued for:

Most items that are returned more than 30 days after delivery.
Any item that has obvious signs of use.
Any opened headset or telephone. A 15% restocking fee will apply.
Any item not returned in the condition it was received.

Exchanges
 

If you received a faulty item and need to exchange it for the same item, contact us to obtain a Return Authorization number and request a replacement. If you would like to exchange an item for a different one, please return the original item (15% restocking fee applies on all opened merchandise) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing a new order.

Please note that it will take 3 to 5 business days to process returns once they arrive at our Returns Center.

Mission Statement